Privacy policy

In compliance with the provisions of article 10 of Spanish Law 34/2002 of 11 July on information society and e-commerce services (hereinafter LSSI-CE), ARUM GROUP R&M, S.L. hereby informs you of the following service holder data:

  • Corporate name
    Arum Group R&M, S.L.
  • Corporate tax ID number
  • Activity
    Real Estate development
  • Address
    Rambla Catalunya, nº 135, Principal 1ª (08008) Barcelona, Spain.
  • Telephone
    93 363 36 60
  • Email
  • Web
  • Mercantile Register entry information
    Registered in the Mercantile Register of Barcelona, Folio 80 del Tomo 44.315, Hoja B-452.526.

Privacy statement

Please note that all information and data is automatically collected through the use of “cookies”. Cookies can be used to allow facilitate user navigation of the site and to simplify procedures. Cookies are text files placed on your hard drive by a web server. Web browsers are generally set to accept cookies automatically but can almost always be changed to reject them. If you are uncomfortable with cookies, we suggest you modify your browser settings. Please note that you may not be able to use all features of ARUM GROUP website without the use of cookies.

Information compliant with the new personal data protection law

The new General Data Protection Regulation (GDPR) will be in force on 25/05/2018 and applies throughout the European Union. The GDPR is designed to unify privacy laws throughout Europe and perfect transparency regulations concerning the way in which companies describe their personal data processing. For this reason, we have performed some necessary updates to our policy concerning data. We invite you to carefully read the following information in order to know exactly what we do with your personal data.

What kind of information do we collect?

We collect information from visitors to our website who require information about our products and have completed the form.

We collect this data in order to reply to your petitions and inform on the products of ARUM GROUP. In order to comply with the aforementioned purposes, we collect personal data or information about you, from which you may be directly or indirectly identified. This information may include your name and surname(s), your address, your nationality, as well as e-mail addresses, telephone numbers, date of birth and information concerning your preferences on types of residence.

How do we use this information?

We may collect your personal data for the following reasons:

  • to attend and manage any request on our products and services (for example, information on real estate developments);
  • to respond to our communications;
  • to make adaptions to your personal preferences;
  • to manage the submission of our own information and commercial research, on receipt of your consent, we will use your data to send commercial communications concerning the products and services offered by ARUM GROUP;
  • to perform market studies using surveys that allow us to improve the degree to which we satisfy your needs as well as the quality of our websites, and other communication activities, advertising campaigns or promotions;
  • to analyse the personal data we process for the aforementioned reasons in order to better understand our clients’ needs, improve our services and the way in which we operate. The result of this analysis will contribute to the analysis of trends and other global behaviors.
  • to work with third-party sources with your consent, including processing the information you have provided through social networking and other websites so as to better understand your interests and provide you with higher quality service.

How long do we store your personal data?

We store your personal data for the duration of your relationship with us, (for example, if you read or click on an e-mail that we sent you, or you assist to one of our events), and as long as we are required to do so by law. Remember that you may request that we stop sending you information or inform us that you would like us to cancel your data at any time simply by clicking on a link included in communications.

Upon what legal grounds do we use your personal data?

  1. We must process your data in order to provide you with the information on our products and services.
  2. In specific circumstances, we process your personal data after having obtained your express consent to send advertising, activity promotion and promotional information.
  3. In most cases, we possess a legitimate interest in collecting and using the aforementioned personal data in order to:
    • provide you with products and services that are more useful and pleasant for you and that provides you with the greatest benefit, and personalize them in line with your specific preferences, contacting you via your preferred method of communication;
    • know our client base better so as to improve our services and marketing activities.

Rights to your personal data

You may contact us at any time to learn what information we have concerning you, correct it if incorrect, and delete it once our relationship is ended, in the event that this is legally possible. Your rights concerning your own personal data are as follows:

To be informed

You have the right to receive clear and transparent information that can easily be understood concerning how we use your personal data and your rights. This is why we are providing you with the information in this Notice.


You have the right to access your personal data (if we process it) and any other information (similar to that provided in this Legal Notice). This is how you can know and verify that we are using your personal data in compliance with the regulation on data protection.


You have the right to have your personal data corrected if they are imprecise or incomplete.


Also known as “the right to be forgotten”, in simpler terms, this right mean you can request the erasure or deletion of your personal data when no compelling reason exists for us to continue using them. This is not a general right to erasure; there are exceptions.

Restriction of processing

You have the right to “block” or erase subsequent use of your personal data. When you restrict processing, we are still able to store your personal data, but we are no longer allowed to use them. We maintain lists of persons who have requested that the subsequent use of their data be “blocked” to ensure that this restriction is observed in the future.

Data portability

You have the right to obtain and reuse your personal data in different services for your own purposes. For example, if you decide to change your provider, this right allows you to easily and securely move, copy or transfer your information between our computer systems and those of the other provider such that the use of this information is not affected.

Opposition to processing

You have the right to oppose processing for the purposes of direct marketing (which we only do with your consent) as well as processing for the purposes of our legitimate interests.

Withdrawal of consent

If you have given your consent to what we do with your personal data, you have the right to withdrawal your consent at any time. This includes your right to withdraw your consent concerning our use of your personal data for marketing purposes.

General terms and conditions for Arum Group services

These conditions regulate the provision to the User of the services offered by ARUM GROUP on this Website. The request for information of any service by the User implies, in any case, the full and unreserved acceptance of these general conditions. ARUM GROUP reserves the right to modify the conditions and prices, as well as the products and services offered on this website.

Intellectual property rights

All content included on the ARUM GROUP website is subject to the intellectual and industrial property rights of ARUM GROUP and / or third-party content providers. Under no circumstances does access to such content by the User imply any waiver, transfer or sale of all or part of such rights, or confer any rights for the commercial exploitation, reproduction, distribution or public communication of the contents other than those expressly set forth in these conditions, without the prior express authorisation specifically granted for that purpose by ARUM GROUP.

The modification, transmission, distribution, reuse, forwarding, or use of all or part of the website content for public or commercial purposes without the permission of ARUM GROUP is strictly prohibited.

Infringement of any of the above-mentioned rights may constitute a violation of the provisions of the Legislative Royal Decree on Intellectual Property Law 1/1996.

Information and queries

For any information about the products and services offered on the website or to inform us of any issues, please call Customer Service Tel. +34 93 363 36 60.

Jurisdiction and submission

These general terms and conditions are governed by Spanish law. The parties submit freely to the courts of the city of Barcelona for the resolution of any conflicts and renounce any other jurisdiction.

Cookie Policy

On this website, we gather and use information as indicated in our privacy policy. One of the ways in which we gather information is through the use of the technology known as ‘cookies’. At Arum Group R&M S.L. (hereinafter, ‘Arum Group’), we use cookies for various purposes.

What is a cookie?

A ‘cookie’ is a small amount of text which is stored in your browser (such as Google Chrome or Apple’s Safari) when you browse most websites.

What is a cookie NOT?

It is not a virus, or a Trojan, or a worm, or spam, or spyware, and it does not open pop-up windows.

What information is stored in a cookie?

Cookies do not usually store sensitive information about you, such as credit card or bank details, photographs or personal information, etc. The data stored are technical in nature, statistics, personal preferences, content personalization, etc.

The web server does not associate them with you as a person, but rather with your web browser. In fact, if you usually do your browsing using the Chrome browser and you visit the same website with the Firefox browser, you will see that the website does not realize that you are the same person, because the information is in fact associated with the browser, not the person.

What types of cookies are there?

  • Technical cookies: These are the most basic. They make it possible to know, among other things, when a human or an automated application is browsing, when an anonymous user or a registered user is browsing, basic tasks for the functioning of any dynamic website.
  • Analytic cookies: These cookies gather information about the type of browsing being done, the most used sections, products viewed, time slot of use, language, etc.
  • Advertising cookies: These show advertisements based on your browsing, country of origin, language, etc.

What are first-party and third-party cookies?

First-party cookies are generated by the website you are visiting and third-party cookies are generated by external services or providers such as Mailchimp, Mailrelay, Facebook, Twitter, Google AdSense, etc.

What cookies does this website use?

This website uses first-party and third-party cookies.

The main purpose of the first-party cookies is to recognize users’ browsing habits in order to offer an improved online experience each time they return to our site.

Third-party cookies: These cookies are sent to the user’s terminal equipment from a machine or domain which is not managed by the editor, but by another entity that processes the data obtained through cookies.

Third-party cookies

  • Google Analytics: Third-party cookies managed by Google. For more information about these cookies, visit the following link:
  • Social network cookies: If the user links to the social networks we share on our portals, persistent cookies and third-party cookies will be installed, not by Arum Group, inviting you to visit said websites for information about their privacy policy, general terms of use and how their cookies are used. You can access these by clicking on the following links: LinkedIn, YouTube

The table below includes other cookies that are used by our Website:

Third-party analytical cookie (Hubspot)
This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
Expires: 30 minutes

Third-party analytical cookie (Hubspot)
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
Expires: session

Third-party analytical cookie (Hubspot)
The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
Expires: 13 months

_ hubspotutk
Third-party analytical cookie (Hubspot)
This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
Expires: 13 months

Third-party analytical cookie (Hubspot)
This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.
Expires: 13 months

Third-party analytical cookie (Hubspot)
This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.
Expires: 13 months

You can change the settings on your Internet browser to allow, block or delete the cookies installed on your machine. If you do not allow cookies to be installed, you may not be able to access some of the services offered on our website, or browsing our website may not be as pleasant for you. See the manual for your browser to obtain information about configuring, activating and deleting cookies in your browser.

Can cookies be deleted?

Yes, and not only can they be deleted, they can be blocked, in general or specifically for a given domain.

If you would like more control over the installation of cookies, you can install programs or browser plug-ins known as ‘Do Not Track’ tools, which will allow you to choose which cookies you want to allow. You will find information on how to deactivate cookies in browsers at this link:

More information about cookies

You can obtain more information about cookies and how to block or delete them from your browser at the following link:

Get in touch

Our team of experts is on hand to discuss your project and plans, and we look forward to using our experience and skills to help you.